Contact Bank Islami Customer Care Helpline Toll-Free Phone Number
Call Bank Islami Helpline Complaint Number:
021-111-ISLAMI
021-111-475-264
0213-5839906 Ext: 6735
Bank Islami Customer Service Helpline Email Id:
complaint@bankislami.com.pk
contact.center@bankislami.com.pk
Bank Islami Helpline Hours:
24 Hours
Bank Islami Customer Service Helpline Head Office Address:
11th Floor, Executive Tower,
Dolmen City, Marine Drive,
Block-4, Clifton, Karachi,
Pakistan
Shariah Compliance Department
Contact Person: Mufti Ameer Ullah Khan
Designation: Assistant Manager, Shariah Compliance Department
Contact: +92-21-35839906-7 Ext: 2803
Email: ameer.khan@bankislami.com.pk
Bank Islami Lead Coordinators of IT Exporters Helpdesk
Mr. Noman Ali
noman.ali@bankislami.com.pk
111-BIP(247)-111 Ext : 3141
Mr. Ali Mustafa
ali.mustafa9986@bankislami.com.pk
111-BIP(247)-111 Ext : 5539
Location:
13th Floor, Executive Tower Dolmen City,
Marine Drive, Block 4 Clifton, Karachi
Pakistan
Official Website: Bank Islami
Bank Islami Pakistan is one of the leading Islamic banks in the country. Established in 2006, it operates with a vision to provide Shariah-compliant financial solutions to its customers. With its headquarters located in Karachi, the financial hub of Pakistan, Bank Islami has rapidly expanded its network, offering a wide range of products and services to individuals, businesses, and corporations.
As an Islamic bank, Bank Islami follows the principles of Shariah in all its operations. It ensures that its financial activities adhere to the guidelines set by the Shariah Supervisory Board, which consists of renowned Islamic scholars and experts. This ensures that customers can conduct their banking transactions in accordance with Islamic principles, avoiding interest (riba) and engaging in ethical financial practices.
Bank Islami Pakistan offers a comprehensive suite of banking services, catering to the diverse needs of its customers. Individuals can avail themselves of various types of accounts, such as current accounts, savings accounts, and term deposit accounts, which provide competitive profit rates. The bank also offers specialized accounts, including children’s savings accounts and senior citizen accounts, designed to cater to specific customer segments.
In addition to traditional banking services, Bank Islami provides a wide array of financing options. These include personal financing, home financing, car financing, and business financing. Each financing product is carefully structured to comply with Shariah principles, offering customers a halal alternative to conventional banking. The bank’s expert staff guides customers through the financing process, ensuring transparency and ease of transaction.
Bank Islami Pakistan also focuses on promoting digital banking solutions to enhance customer convenience. Through its online and mobile banking platforms, customers can perform various transactions, including fund transfers, bill payments, and account management, from the comfort of their homes or on the go. The bank’s secure and user-friendly digital channels ensure a seamless banking experience.
Recognizing the importance of customer support, Bank Islami Pakistan has established a dedicated customer service center to address inquiries and concerns promptly. Customers can reach out to the bank through multiple channels, including phone, email, and social media, ensuring that their banking experience remains hassle-free and efficient.
In line with its commitment to corporate social responsibility, Bank Islami Pakistan actively engages in philanthropic initiatives. The bank participates in various community development projects, focusing on areas such as education, healthcare, and poverty alleviation. By supporting sustainable initiatives, Bank Islami aims to contribute positively to society and make a meaningful difference in the lives of people.
Bank Islami Pakistan has received numerous accolades and awards for its exceptional services and commitment to Islamic banking. It continues to grow and innovate, staying ahead in the competitive banking industry while maintaining its core values of integrity, transparency, and customer-centricity.
Whether you are an individual seeking Shariah-compliant banking solutions or a business looking for reliable financial services, Bank Islami Pakistan stands as a trusted partner, providing a range of products and services tailored to meet your needs while upholding the principles of Islamic finance.
Bank Islami Pakistan’s Customer Service Center
Bank Islami Pakistan takes great pride in providing excellent customer service to its valued clients. The bank’s Customer Service Center is dedicated to addressing customer inquiries, concerns, and feedback promptly and efficiently. With a focus on delivering exceptional support, the center serves as a one-stop solution for all banking-related queries, ensuring a seamless and satisfying customer experience.
The Bank Islami Customer Service Center operates through multiple channels, allowing customers to choose the most convenient method of communication. Clients can reach out to the center via telephone, email, and social media platforms, ensuring that their queries are addressed in a manner that suits their preferences. The center’s dedicated and knowledgeable staff are trained to provide accurate and relevant information, assisting customers with a wide range of banking services.
Whether customers have questions about their accounts, need assistance with online or mobile banking, or require clarification on specific products or services, the Bank Islami Customer Service Center is ready to help. The experienced representatives are well-versed in the bank’s offerings and processes, allowing them to provide comprehensive support and guidance. They patiently listen to customer concerns, offering personalized solutions and ensuring that any issues are resolved in a timely manner.
The center also serves as a platform for customers to provide feedback or suggestions, enabling Bank Islami to continuously improve its services. The bank values customer opinions and actively seeks input to enhance the overall banking experience. By actively engaging with customers through the Customer Service Center, Bank Islami builds strong relationships based on trust and transparency.
To ensure the highest level of customer satisfaction, the Bank Islami Customer Service Center operates during extended hours, accommodating customers’ needs beyond regular banking hours. This flexibility allows individuals to seek assistance at their convenience, even outside of traditional working hours. Bank Islami’s commitment to accessibility and responsiveness sets it apart, making the customer service experience efficient and convenient.
Moreover, the Customer Service Center is equipped with advanced technology and robust systems that enable efficient call routing and tracking of customer inquiries. This ensures that customers are connected to the appropriate representatives swiftly and that their concerns are logged and monitored for timely resolution. The center’s commitment to leveraging technology enhances the overall efficiency and effectiveness of the customer service process.
Bank Islami Pakistan considers its Customer Service Center an integral part of its commitment to excellence in customer service. The center’s dedicated team, customer-centric approach, and emphasis on continuous improvement make it a valuable resource for customers seeking support, information, or assistance. By providing reliable and efficient customer service, Bank Islami reinforces its position as a trusted banking partner, building lasting relationships with its valued clientele.
Whether customers require assistance with account-related inquiries, transaction clarifications, or general banking information, the Bank Islami Customer Service Center is ready to provide reliable and friendly support. With its customer-centric approach, accessibility, and commitment to excellence, the center ensures that every customer interaction is a positive and satisfactory experience.
