Contact Ticketmaster Customer Service Call Center Toll-Free Phone Number
Call Ticketmaster Customer Service Number:
(800) 653-8000
Ticketmaster Customer Care Phone Number:
(800) 943-4327
(866) 448-7849
Ticketmaster Customer Support Phone Number For Sales/ Reservations:
(800) 745-3000
TicketMaster Customer Service Number For Art Sales:
(800) 982-2787
Ticketmaster Customer Service Email Id:
customer_support@ticketmaster.com
texthelp@livenation.com
copyrightofficer@livenation.com
TicketMaster Customer Support Hours:
Daily: 9am-9pm (EST)
TicketMaster Corporate Office Address:
Ticketmaster
1000 Corporate Landing
Charleston, West Virginia 25311
United States of America
Official Website: TicketMaster
Ticketmaster is one of the largest ticket selling and distribution companies in the world. It is a subsidiary of Live Nation Entertainment, which is the largest entertainment company globally. Ticketmaster provides a platform for people to purchase tickets to events such as concerts, sports, theater, and other live entertainment events. The company was founded in 1976 and has since grown to become a global brand with a significant market share in the ticket selling industry. In this article, we will take a closer look at Ticketmaster, its history, services, and how it operates.
History of Ticketmaster
Ticketmaster was founded in 1976 by Albert Leffler and Peter Gadwa. Initially, the company sold tickets through physical locations and outlets. In 1982, the company started selling tickets via phone, and in 1991, Ticketmaster became the first ticket selling company to sell tickets online. In 2010, Ticketmaster merged with Live Nation to form Live Nation Entertainment, which is now the largest entertainment company globally.
Services Offered by Ticketmaster
Ticketmaster offers various services to both event organizers and ticket buyers. The company provides a platform for event organizers to sell tickets to their events, and in return, Ticketmaster takes a percentage of the ticket sales. For ticket buyers, Ticketmaster offers a platform to purchase tickets for events of their choice. Additionally, Ticketmaster provides customers with a range of delivery options, including mobile tickets, print-at-home tickets, and physical tickets.
How Ticketmaster Works?
Ticketmaster works through its website and mobile app, where customers can browse events and purchase tickets. When an event is listed on Ticketmaster, the event organizers set the ticket prices, and Ticketmaster takes a percentage of the ticket sales as a commission. Ticket buyers can purchase tickets through the website or mobile app and choose from a range of delivery options.
Ticketmaster also offers a range of features and services to make the ticket buying process more convenient for customers. For example, customers can use the interactive seating chart to choose their preferred seats, and Ticketmaster provides customers with real-time updates on the availability of tickets for a particular event.
Controversies Involving Ticketmaster
Over the years, Ticketmaster has faced various controversies related to its pricing policies and relationship with event organizers. One of the most significant controversies is the company’s practice of adding additional fees to the ticket prices, which can significantly increase the cost of tickets for customers. Additionally, there have been allegations that Ticketmaster engages in anti-competitive practices, including forcing event organizers to work exclusively with the company and retaliating against event organizers who choose to work with other ticket selling companies.
Ticketmaster Customer Service: How to Get Help and Support
Ticketmaster is a global ticket-selling company that provides a platform for people to purchase tickets to various live events, including concerts, sports, and theater. As a customer, you may encounter various issues while using the Ticketmaster website or app, such as ticket delivery problems, billing issues, and event cancellations. In such situations, it is essential to know how to contact Ticketmaster customer service for help and support. In this article, we will discuss the different ways you can reach out to Ticketmaster customer service and how to get your issues resolved.
Contacting Ticketmaster Customer Service
There are various ways you can contact Ticketmaster customer service, including:
- Online Help Center: Ticketmaster provides an online help center where customers can find answers to frequently asked questions and access support articles. The online help center covers various topics, including ticket delivery, event cancellations, refunds, and billing issues.
- Email Support: Customers can also reach out to Ticketmaster customer service via email. To send an email, you can visit the Ticketmaster website and click on the “Contact Us” link. From there, you can select the relevant category and submit your query or complaint.
- Live Chat: Ticketmaster offers a live chat feature on its website and mobile app. The live chat allows customers to communicate with a customer service representative in real-time and get their issues resolved quickly.
- Phone Support: Customers can also reach out to Ticketmaster customer service via phone. The company provides toll-free numbers for customers in different countries. To find the relevant phone number for your country, you can visit the Ticketmaster website and click on the “Contact Us” link.
Tips for Contacting Ticketmaster Customer Service
To get the best support from Ticketmaster customer service, here are some tips to keep in mind:
- Be Prepared: Before contacting Ticketmaster customer service, make sure you have all the necessary information, such as your order number and event details.
- Be Polite and Patient: When communicating with a customer service representative, be polite and patient. Remember that they are there to help you, and getting angry or frustrated will not help your case.
- Explain Your Issue Clearly: When explaining your issue, be clear and concise. Provide all the necessary details and avoid rambling or going off-topic.
- Follow Up: If you do not receive a resolution to your issue, follow up with Ticketmaster customer service. You can send a follow-up email or call the customer service number again.
As a Ticketmaster customer, it is essential to know how to contact customer service for help and support. Ticketmaster offers various ways to get in touch with customer service, including online help center, email support, live chat, and phone support. To get the best support, be prepared, polite, patient, and explain your issue clearly. With the right approach, you can get your issues resolved quickly and efficiently.
Reasons to Call on Ticketmaster Customer Service Department
Ticketmaster strives to provide a seamless ticket-buying experience, customers may face issues that require them to contact the customer service department. We will discuss some of the most common reasons, why you may need to call Ticketmaster customer service and how they can help you resolve your issues.
- Ticket Delivery Issues: One of the most common reasons customers contact Ticketmaster customer service is due to ticket delivery issues. This could include not receiving the tickets on time, receiving the wrong tickets, or not receiving the tickets at all. In such cases, you can contact Ticketmaster customer service and provide them with your order details. They can assist you in tracking your tickets and ensuring that they are delivered to you as soon as possible.
- Event Cancellations: Another reason why you may need to contact Ticketmaster customer service is if an event you have purchased tickets for is canceled. In such cases, Ticketmaster customer service can help you with refunds or rescheduling your tickets for another event. It is important to note that the refund policy may vary depending on the event and the terms and conditions of the ticket purchase.
- Payment and Billing Issues: Customers may also contact Ticketmaster customer service regarding payment and billing issues. This could include unauthorized charges, incorrect billing amounts, or issues with payment processing. In such cases, you can contact Ticketmaster customer service and provide them with your billing details. They can assist you in resolving the issue and ensuring that you are charged correctly.
- Ticket Resale Issues: If you have purchased tickets on the Ticketmaster resale platform and face issues. Such as non-delivery of tickets or invalid tickets. You can contact Ticketmaster customer service. They can help you in tracking the tickets and ensuring that you receive valid tickets.
- Accessibility Services: Ticketmaster also provides accessibility services for customers with disabilities. If you require any special accommodations or assistance while attending an event. You can contact Ticketmaster customer service to arrange for the necessary services.
Ticketmaster customer service is available to assist customers with various issues, including ticket delivery issues, event cancellations, payment and billing issues, ticket resale issues, and accessibility services. When contacting Ticketmaster customer service, ensure that you have all the necessary details, including your order number and event details. With the right approach, you can get your issues resolved quickly and efficiently.
Conclusion
Ticketmaster is a significant player in the ticket selling industry, offering a range of services to event organizers and ticket buyers. The company has a long history and has evolved from selling tickets through physical locations to an online platform that allows customers to purchase tickets conveniently. However, the company has faced various controversies related to its pricing policies and relationship with event organizers. Regardless, Ticketmaster remains a popular platform for people to purchase tickets to live entertainment events worldwide.
